Refund and Returns Policy

At Epic Pixel Creations, we strive to ensure that our customers are fully satisfied with their purchases. Please review our refund policy below:

Non-Refundable Items

Most of our digital products are non-refundable once downloaded, except in cases of corrupted files. We recommend reviewing the product details carefully before making a purchase.

Corrupted Files

If you receive a corrupted file, please contact us immediately. We will verify the issue and provide you with a new download link at no additional cost.

Customized Designs

Customized designs created based on your specific requests are non-refundable. These designs are tailored to your specifications and sent via a secure cloud link. Once delivered, these items are considered final and cannot be refunded.

Download Period

All purchased designs are delivered via email with a cloud storage link and are valid for 24 hours only. Please ensure you download the files within this period. We are not responsible for any downloads not completed within this timeframe.

Usage Restrictions

Purchased designs are for personal use only and cannot be resold. If you wish to customize the design further, we are happy to assist you, but resale of our products is strictly prohibited.

If you have any questions or concerns regarding our refund policy, please feel free to contact us.

Need help?

Contact us at {epicpixelcreations@gmail.com} for questions related to refunds and returns.